Having trouble activating a Freeze membership

wraithkelso

New member
Choose issue category
Payment
Hi, I wanted to join Freeze but when I go to the website and select the plan it takes me to epoch, then I get an error message saying "We're sorry your request could not be processed." I didn't run into issues when joining the other sites, just Freeze via epoch
 

PICCOLOKOALA

Administrator
Hi, I wanted to join Freeze but when I go to the website and select the plan it takes me to epoch, then I get an error message saying "We're sorry your request could not be processed." I didn't run into issues when joining the other sites, just Freeze via epoch
Hello! Please let me know your MEMBER ID via DM. Thank you!
 
Top