I did not receive a subscription for cryptocurrency

[Juravlll]

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Payment

Description
20 minutes ago, I purchased a six-month subscription for BNB cryptocurrency on the BEP2 network. The subscription was not active, although the transaction was successful

OS info
iOS. But it is probably more important to name the transaction address and the account to which I paid for the half-subscription, I would like to do this in private messages

Device info
Mobile