Charged, but no access

[Dolores Haiz]

Choose issue category

Payment

Hello
I have bought s subscription, but after competing payment i got a message “An Error occurred”.
I got no access, but money has gone.

 

[HentaiedAza]

Hi, our apologies for our delay in response here! I see that you have logged in recently, but we will investigate your login issue at time of purchase as well. Do you still see any errors?

 

[Holy Eve]

Hello
I have bought s subscription, but after competing payment i got a message “An Error occurred”.
I got no access, but money has gone.

Hello!
Just a quick update: your account looks in order! Everything should work just fine.

Can you please give us an updated if you could access it without any troubles